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FAQs
BINOCULARS
Are BSA Binoculars waterproof?
How can I see better through my binoculars, if I wear glasses?
How do I focus my binoculars?
What can I do if the double vision on my BSA binocular cannot be corrected?
What is the best way to care for my binoculars?
Where are your binoculars made?
They are made in the Far East.
Boresighter
Can it be used for a shotgun?
Where can I get bore studs for my shotguns?
Why doesn't the .177 bore stud fit into the new .177 caliber rimfire rifle?
General Questions and Technical Informations
Are all your scopes waterproof, fog proof and shock proof?
All are shock proof. Most are waterproof and fog proof. See the catalogue for details.
Can I buy BSA products directly?
Yes. Please go to the Products Page or Price List for a list of items available online. Those items not available can found on the LINKS Page or at your local Sporting Goods or Firearms Dealer.
Can I modify the appearance of my BSA scope, Red Dot or Laser Sight with camouflage paint or other color?
No. Changing the product from the manufacturers’ recommendation will void the warranty.
Can you install a different reticle on my BSA scope if I send it to you?
SEE MORE
Do you sell Sunshades for scopes?
How can I speed focus my BSA scope?
On Catseye & other BSA models with this feature, the speed focus is done at the rear part of the eye bell. Like any piece focus, its purpose is to provide a sharp view of the reticle. It has nothing to do with the focus or sharpness the target.
How do I get Warranty Service in Canada?
Canada residents for repair or replacement, please contact Gravel Agency 866-662-4869.
How do I get my BSA products repaired or replaced?
How long will the battery on my Red Dot last?
Tripod dropped off a bench, can I get replacement parts?
What are the features of a scope?
What is Shadow Black finish?
What is the Field of View on my scope?
The Field of View and other accurate information on your scope based on the model can be found on the Products parison Chart Page.
What is the adjustment ring on the front of my BSA scope marked 10 yds. to infinity?
That ring is the Parallax Correction Dial.
What is the magnification on the Red Dots?
What is the standard Parallax setting on my BSA scope?
BSA rifle scopes are preset at 100 yds.; pistol scopes are at 50 yds.; shotgun scopes at 75 yds. and black powder pes at 75 yds.
What is the tube size of BSA Rifle Scopes?
The tube size for all is one inch, except for the TW-14XS24W1PMTB.
What scopes do you recommend for airguns?
AIR Outlook air rifle scope series.
Where are your scopes made?
Where can I purchase BSA products?
Go to the LINKS Page of this Website to see a list of eRetailers or visit your local Sporting Goods or Firearms Dealer for hands on the product.
Maintenance
Is there a special way of maintaining BSA scopes?
The only maintenance required on your BSA scopes is by using a high quality lens cleaner with a soft cloth. No special maintenance is required. (Do NOT use solvents or gun oil on your scope.) The lenses can be cleaned by using a high quality lens clean.
Measurements and Technical Informations What is the eye relief on my BSA scope?
Red Dot Sights
Can I get replacement bolts, nuts & some parts for the Red Dot Sights?
Yes. Contact BSA Consumer Service Dept. & provide your name, address and scope model so that replacement parts can be sent.
Can I put a RD30 on a Magnum gun?
Yes. They will work & can be mounted on any Magnum rifle, handgun or shotgun.
Can I use the RD30 for 300 yds.?
Yes.
How long will the battery on my Red Dot last?
The battery type 2032 on your Red Dot will last 8 hours minimum if left on the 6th power position.
What is the Warranty on all Red Dots?
The warranty is 1 year. Please refer to the Products Page for more information.
Spotting Scopes
Do all BSA Spotting Scopes come with tripod?
From the end of 2002, all come with tripod.
Terminology
What is Eye Relief?
It is the optimum distance that a scope can be held away from the eye and still provides 100% of the field of view. Many of BSA’s riflescopes have long eye relief, essential for keeping a safe distance from hard-kicking magnum rifles.
What is Field of View?
It is the diameter (side to side view) of the circular field seen through a scope. This distance is usually expressed in terms of a certain width at 100 yards.
What is Shadow Black finish?
BSA’s Shadow Black coating is a special heat process that bonds a strong rubber skin directly onto the aluminum, making a beautiful, non-glare, soft black finish.
What is the Exit Pupil?
It is the diameter of the column of light that exits from the eyepiece of the scope. The larger the exit pupil, the brighter the image appears and the easier it is to find quickly.
What is Field of View?
It is the diameter (side to side view) of the circular field seen through a scope. This distance is usually expressed in terms of a certain width at 100 yards.
What is Shadow Black finish?
BSA’s Shadow Black coating is a special heat process that bonds a strong rubber skin directly onto the aluminum, making a beautiful, non-glare, soft black finish.
What is the Exit Pupil?
It is the diameter of the column of light that exits from the eyepiece of the scope. The larger the exit pupil, the brighter the image appears and the easier it is to find quickly.
Warranty
What do I do if the cross hairs have rotated in my scope?
What is the warranty period on BSA products?
What should I do if the RD30 is fogged for the first time and used in the rain?
Return the RD30 to BSA and follow warranty procedures for repairs or replacements.
Other Useful Information
Other Useful Information
Use this contact form to send us your message
We are trying to reply to all the requests as quick as possible, but our response may be delayed for more than 24-48 hours and it can take up to a week or more due to limited staffing at this time.
We are sorry for this inconvenience and are working hard for our customers.
If you need to CANCEL an order, please call customer service at 479-621-4203, press 1 for customer service
hours are Mon- Thur 8:00 am – 4:00 pm Central, Fri 8:00 am – 3:00 pm Central).
contact information
To return a BSA product for repair or warranty related matters, call first to get a Return Authorization Number before shipping to:
BSA Optics Service Center
1700 N 2nd Street
Rogers, AR 72756
Please address questions, comments, or suggestions to the following:
BSA Optics, Inc.
PO Box 220
Rogers, AR 72757
For international inquiries (outside the USA) please contact us at GAMO International here.
For additional information, contact:
479-621-4203
Monday – Thursday 8.00am – 4.00pm Central, Friday 8:00am – 3:00pm Central